Tag Archives: Trust

Harmonic and Disharmonic Views of Trust

L. Jaffro (2018). Harmonic and Disharmonic Views of Trust. Rivista di estetica, 68(2), 11-26. https://journals.openedition.org/estetica/3401

This paper, at the crossroads of practical and epistemological questions, puts forward a non-standard approach to the study of a set of trust phenomena (trust, trustworthiness, distrust, self-trust, self-distrust) and their interconnectedness. Two paradigmatic approaches to trust – harmonic and disharmonic – are unpacked and shown to be complementary. In contexts where the harmonic view applies, trust phenomena are mutually reinforcing. When the disharmonic view is appropriate, instead, they counterbalance one another. An analysis of Augustine’s De fide rerum quae non videntur helps introducing the former. Each view carries its own conception of the role of institutions in trust. For the harmonic approach, institutions are contexts that reinforce trust silently, whereas for the disharmonic view they are salient objects of trust. The need for an over-arching articulation of these limited views is further highlighted by appeal to another distinction, between background and decision-based forms of trust. This paves the way to what is here termed a metaharmonic theory of trust, a theory sensitive to the difference between the contexts where trust phenomena reinforce or counterbalance one another.

Online Interactions and the Concept of Trust

L. Jaffro (2018). Interactions en ligne et concept de confiance. In M. Doueihi and J. Domenicucci, La confiance à l’ère numérique. Paris: Berger Levrault & éditions Rue d’Ulm, 33-62.

The chapter discusses the challenges of applying the concept of trust in the context of online interactions, and proceeds as follows: After an introductory section that combines methodological considerations with the presentation of the concept of practical trust, a second section defends the thesis that a form of trust, systemic trust, distinct from trust as a bet, is a major issue in online interactions;  systemic trust is closely linked to epistemic trust. The final section shows how this analysis may shed new light on barriers to online trust and some practical as well as theoretical problems.